How to use STAY JAPAN

As a Traveler

Welcome to STAY JAPAN.
Easily find and book your next accommodation

Sign up with your email address or Facebook account
Choose your accommodation, enter your dates and the number of travelers and book
Pay safely with your credit card. You will be charged only after your reservation has been confirmed.
More than just a stay, enjoy a travel experience

Main differences with hotels

Get in touch with local hosts

Since most of the hosts on STAY JAPAN are regular people, you get the chance to interact with locals who know their region like the back of their hand.

On Request Booking / Instant Booking

There are 2 types of accommodations: properties owned by individuals requiring the traveler to send a booking request to the host, and properties owned by companies that are mostly available for instant reservation.

How to check-in

You will receive information of 'how to check-in' once your booking is confirmed. For holiday rentals, which do not have a host on site, you will also receive details on key exchange. If you have any concerns or questions, we have a 24 hours customer support hotline, please feel free to contact us!


If you have any questions or concerns,
please consult our list of Frequently Asked Questions.

Customer Service

Our Customer Service Team is available to assist you 24/7

24/7 Customer Service Call Center

Reset Password Link Sent

Click the link in the confirmation email to reset your password.

If you do not receive an email within several hours, please access our Contact Form.