Since most of the hosts on STAY JAPAN are regular people, you get the chance to interact with locals who know their region like the back of their hand.
There are 2 types of accommodations: properties owned by individuals requiring the traveler to send a booking request to the host, and properties owned by companies that are mostly available for instant reservation.
You will receive information of 'how to check-in' once your booking is confirmed. For holiday rentals, which do not have a host on site, you will also receive details on key exchange. If you have any concerns or questions, we have a 24 hours customer support hotline, please feel free to contact us!
If you have any questions or concerns,
please consult our list of Frequently Asked Questions.
Our Customer Service Team is available to assist you 24/7